PRIVACY POLICY
Who we are
Ever After Hat Co., LLC ("we," "us," or "our") operates everafterhatco.com. This policy explains how we collect, use, and protect your personal information.
Information we collect
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Order information: name, email address, shipping address, phone number, and payment details (processed securely through our payment provider - we do not store card numbers)
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Design files: artwork or text you submit for custom embroidery orders
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Communications: messages you send us via email or contact forms
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Usage data: browser type, pages visited, and referral source (via cookies and analytics tools)
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Newsletter subscribers: email addresses collected through our subscriber form
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How we use your information
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To process, fulfill, and ship your order
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To communicate with you about your order status
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To respond to customer service inquiries
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To send launch announcements and promotional emails to subscribers (you may unsubscribe at any time)
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To improve our website and product offerings
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Sharing your information
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We do not sell your personal information. We may share it with trusted third parties solely to operate our business, including:
Payment processors (e.g., Stripe, PayPal)
Shipping carriers (e.g., USPS, UPS, FedEx)
Website hosting and analytics providers (Wix)
Cookies
Our Site uses cookies to improve your browsing experience and analyze traffic. You can disable cookies in your browser settings, though some site features may not function properly.
Data retention
We retain your order and contact information for as long as necessary to fulfill our legal and business obligations, including tax and record-keeping requirements.
Your rights
You may request access to, correction of, or deletion of your personal data by contacting us at hello@everafterhatco.com. We will respond within a reasonable timeframe.
Children's privacy
Our Site is not directed to children under 13. We do not knowingly collect personal information from minors.
Changes to this policy
We may update this Privacy Policy periodically. We will note the revised date at the top of this page.
Contact
Privacy questions? Contact us at hello@everafterhatco.com.
